DayStar - small enough to care
big enough to deliver. DayStar has put
people back into the telephone company equation.
Why Daystar?
Knowledgeable, Caring People
DayStar has gained quite a reputation for our knowledgeable, caring people. This includes everyone from the account
managers who help customers select the right mix of services, to the installation technicians who ensure a smooth
transition to DayStar services, to the customer service staff who respond to customer requests, to the billing
administrators who ensure that the bills are accurate and easy to understand.
World-Class Technology
Competing in today’s fast-paced marketplace requires even the smallest enterprise to find and apply the best and
latest technology for business success.
DayStar brings unparalleled telecommunications technology to the business community of southwest Florida.
We applied our extensive experience in network engineering and implementation to build a world-class,
state-of-the-art, fully-digital telecommunications infrastructure. DayStar provides the best and latest
technology available in digital switching, fiber optics, microwave radio, and broadband communications.
Customer-Friendly Processes
Our key customer-touching processes are customer service, account management, order management, installation
and billing. We are continuously assessing and improving these processes as they have the most influence on how
customers view our service. We strive to make every customer encounter with DayStar a pleasant one as we know
there is always a competitor waiting to snap up a customer who we disappoint. Some think we’re obsessed with
customer service for this reason. And we are!
Business Solutions at Affordable Prices
DayStar offers a full complement of voice and data business telephone services to meet the needs of small,
medium and large organizations. Our basic service categories are: local and long distance service, Broadband
DSL, T1s and Primary Rate Interface service (PRI), StarWave wireless Internet access, Voice Mail and e-Mail,
Virtual Private Networks (VPNs), Foreign Exchange (FX) service, StarTrex Central Office PBX service, domain
and web hosting and much more. These services are offered in the marketplace and supported by our local staff
and pricing is still competitive with our big and small competitors. Let us conduct a FREE service check-up to
prove it to you!
With DayStar, Businesses Have a Choice
Before Competitive Local Exchange Companies (CLECs) like DayStar, the “incumbent” big telephone companies
held business and residential customers in a tight, monopolistic grip. For that reason, the FCC approved
telephone service competition in the marketplace several years ago. Today it flourishes as entrepreneurial
companies such as DayStar rush in to fill the service voids sometimes left by the “incumbent local exchange
companies.” This competition in the marketplace is American free enterprise at its best and DayStar is here
to provide competitive choice for business communications.
With DayStar, Businesses Have a Choice
DayStar is a division of Sun Coast Media Group, Inc., the publisher of the Charlotte Sun and the other Sun
newspapers. We are proud to continue the tradition of our parent company in delivering value and service at a
competitive price for the local business communities of southwest Florida. DayStar is the latest addition to
Sun Coast Media Group's multifaceted communications operation and represents a major new investment in equipment
and skills for the local economy and a commitment to create the high technology community of the future. DayStar
customers can now rely on local service and sales personnel to ensure rapid response and customized
telecommunications solutions. In summary, we offer a long-term, mutually beneficial business relationship based
upon performance-improving, high-tech business solutions offered at affordable prices and supported by caring,
knowledgeable, local people.
It’s that simple… it’s that good!