Customer Service

Support You Can Count On

No major carrier can send their Service Technician on location often the same day you report a problem. We can and often do.

Service You Expect
What can we say, we spoil our customers!

Glossary Terms - "U"

Unbundling
Disaggregated features, functions and capabilities of the local network; intended by regulators to maximize competitive entry.

Unbundled Network Element (UNE)
Each element of the total transmission connection between the PSTN and the IUD.

Universal Service
The public policy goal that Congress first mandated in the 1934 Communications Act to make telephone service widely available at affordable prices.

UPS
Uninterruptable Power Supply.

USWEST
One of the seven Bell Regional Holding Companies (RBHCs) resulting from divestiture, covering the Western U.S., comprised of Mountain Bell, Northwestern Bell, and Pacific Northwest Bell.
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