FAQs

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Daystar FAQ

Questions

What is DSL?

What is an IAD?

What Is VoIP?

With DSL, can I use my computer while making/receiving calls?

With DSL, does my computer need to be turned on to make telephone calls?

What can I expect if I order DayStar's Service?

What are the different types of data service you offer?

What is DSL?

Top
DSL is an acronym for Digital Subscriber Line. It’s a state-of-the-art digital technology that permits the simultaneous transmission of voice conversations and data communications over a single pair of copper wires between a customer’s business and the nearest telephone company serving central office. This service can generally be provided to businesses which are located within three miles of the nearest serving central office.

What is an IAD? Top
An Integrated Access Device (IAD) combines multiple end-user services supporting voice, data and video over a single, high-capacity circuit. DayStar installs an IAD ( a small white box) at a customer site and it carries both voice and data traffic for the business.

What is VoIP? Top
VoIP (Voice over Internet Protocol) is simply the transmission of voice traffic over Internet Protocol (IP)-based networks. The Internet (world wide web) operates on the Internet Protocol, the set of transmission rules for worldwide or local Internet traffic. The Internet Protocol (IP) was originally designed for data networking but has been recently adapted for voice networking.

With DSL, can I use my computer while making/receiving calls? Top
Yes, you can use your computer for all normal activities including browsing the Internet. Even though you are using the same DSL line to provide both voice and Internet service, you can have simultaneous voice calls and Internet sessions.

With DSL, does my computer need to be turned on to make telephone calls? Top
No, the Internet connection and dial tone are constantly available to provide Internet activity and phone conversations, whether your PC is on or not. You can swap out servers, internal routers and other data equipment without affecting your telephone service.

What can I expect if I order DayStar's Service? Top

A smooth, event-free transition to DayStar’s reliable, state-of-the-art business telecommunications.
An easy-to-understand bill.
Fast and courtesy service to answer your questions or address service issues.
DayStar to continue to update our network to ensure that you stay on the leading edge of technology.
A long, mutually-beneficial business relationship with an excellent local service provider.

What are the different types of data service you offer? Top
We offer DSL-based, T1-based and StarWave Wireless-based Internet access (data service). These are simply three types of technology to deliver basically the same high-quality service. Transmission speeds across these technologies vary from 384 Kilobits per second (Kbps) to 3 Megabits per second (Mbps). All three technologies deliver business class Internet access. DSL and T1 technologies are land-line based and StarWave is line-of-site wireless technology.