Our Customer Service Representatives are courteous,
friendly and knowledgeable. This personal touch
is the centerpiece of our market distinction. That is,
DayStar has put people back into the telephone company equation!

The Knowledge and Tools to Succeed

When you become a DayStar customer, the power of our world-class technology and know-how is behind you, including our:

• Customer Services organization staffed by knowledgeable professionals.
• Highly trained Account Managers.
• Strategic, operational and administrative expertise.
• Commitment to understanding your business and communications needs.
• State-of-art, performance-improving technology.

After your order is placed with DayStar, our Service Order Entry Representatives, our Engineers, our Installation Technicians and others make the difference for you and your business. We make sure the change-over to our business telephone service is smooth and event-free. You can count on it!

We know that every person in our operation contributes to our and your success. That's why training and professional development is critical at DayStar. We know that it's essential to provide our staff with the information and resources they need to make the provisioning process as efficient as possible.

Our Network Operation Center (NOC) is state-of-the-art and is manned 24/7/365 by technicians who are knowledgeable, friendly and empathetic and always willing to go the "extra mile" to satisfy our customers. Unlike big telephone companies, callers to our Service Center are usually answered by a "real" person and only occasionallly are sent to a recorded message. The NOC Technicians, Billing Department, and Sales Representatives which facilitates communications of any issues that might be affecting a customer's service.

DayStar's Installation Technicians have years of telephony experience and are experts in voice and data services. Everything from the detailed Site Survey to the installation of our equipment is handled by experienced, knowlgeable technicians. We go the extra mile for our customers!

In summary, we used our extensive experinece in network engineering, implementation and management to build a world-class, state-of-the-art telecommunications company, a company whose mission is to make this performance-improving technology available, so DayStar customers can compete with anyone, anywhere.

Our services include local and long distance telephone service, DSL broadband Internet access, T1 and PRI high-capacity service, StarWave wireless high-speed Internet access, voice mail, e-mail and much more. In summary, we are a full service telephone serving businesses in Southwest Florida.