We utilized an exhaustive selection process, considering literally hundreds of candidates, over a 24-month period to staff our company. Once onboard, employees undergo extensive training on customer service, performance improvement and teamwork behavior. Recruiting the best people we can find, training them well and insisting upon continuous improvement is one of the keys to DayStar being the value leader.

Since the service of a company is delivered through processes, DayStar takes great pain to ensure that our processes and effective and customer-friendly. We have developed, trialed, measured, and improved our processes to peak efficiency and friendliness. And it doesn't stop there; our key customer-touching processes are continuously improved using customer input, measurements and good judgment.

DayStar brings unparalleled voice and data technology to the business community in southwest Florida. In the last six years, we’ve invested approximately $17 million to be sure that our customers have the business communications technology they need to compete with anyone anywhere.